DMCA & Copyright Policy

Envvoy respects intellectual property rights. This DMCA & Copyright Policy describes how to report alleged copyright infringement on the Service and how counter-notifications work. Envvoy complies with the U.S. Digital Millennium Copyright Act (“DMCA”), 17 U.S.C. § 512.

If you believe Content on the Service infringes a copyright you own or are authorized to enforce, you can submit a DMCA notice as described below. If you believe Content was removed in error, you can submit a counter-notification. We may, in appropriate circumstances and at our discretion, terminate the accounts of users who are repeat infringers.

About this Policy.This Policy governs notices submitted to Envvoy under the DMCA. Envvoy’s response to any notice or counter-notification under this Policy does not constitute a legal determination regarding infringement, ownership, fair use, or any other legal issue. Removal of Content does not mean we have concluded the Content was infringing; restoration of Content does not mean we have concluded it was non-infringing. Decisions on the legal merits of any dispute rest with the parties and, where applicable, the courts.

1. Designated Agent for Notice of Copyright Infringement

Notices of alleged copyright infringement should be sent to our designated agent:

Once registered, Envvoy’s designated agent will be listed in the U.S. Copyright Office DMCA Designated Agent Directory at dmca.copyright.gov. Until registration is complete, please use the contact information above.

2. How to Submit a DMCA Notice

To be effective under the DMCA, your notice must be in writing (email is acceptable) and must include all of the following, as required by 17 U.S.C. § 512(c)(3):

• A physical or electronic signature of the copyright owner or a person authorized to act on the owner’s behalf. A typed full name at the end of an email submission is acceptable as an electronic signature.
• Identification of the copyrighted work(s) you claim has been infringed. If multiple works are involved, a representative list is acceptable.
• Identification of the material that you claim is infringing and that you want removed or disabled, with enough detail for us to locate it (e.g., a direct URL to the Agent Listing or specific page).
• Your contact information: name, address, telephone number, and email address.
• A statement that you have a good-faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
• A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or are authorized to act on the owner’s behalf.

Substantial compliance. We will treat a notice that substantially complies with the requirements above as effective if it provides enough information for us to locate the material and respond. We may follow up to request missing or clarifying information; while we evaluate a partially compliant notice, we may at our discretion take provisional action (including temporarily disabling access to the material in question) but are not required to do so.

Notice forwarding. By submitting a DMCA notice or counter-notification, you acknowledge and agree that Envvoy may forward your submission — including your name, contact information, and any supporting materials — to the affected user, the original complaining party, our service providers, or other parties as part of the DMCA process or to investigate the claim. Do not include in your notice or counter-notification information you do not want disclosed to those parties.

False or abusive notices.Submitting a false, misleading, or bad-faith DMCA notice may expose you to liability for damages, including costs and attorneys’ fees, under 17 U.S.C. § 512(f). We reserve the right to ignore, reject, or take action against patterns of abusive notice activity, including notices submitted for competitive, censorship, or harassment purposes. We may also report abusive notice activity to relevant platforms, regulators, or courts. Please consult a lawyer if you are unsure whether the material in question infringes your copyright.

3. What Happens After a Notice

When we receive a DMCA notice that substantially complies with the requirements above, we will:

• Take down or disable access to the allegedly infringing material expeditiously.
• Notify the user who submitted the material that the material has been removed or disabled and provide them with the substance of the complaint, including, where appropriate, a copy of the notice.
• Where appropriate, give the user the opportunity to submit a counter-notification.

We may also, at our discretion, take additional action such as suspending or terminating the user’s account, particularly in cases of repeat infringement or notices that suggest broader violations of our Terms of Service or Acceptable Use Policy.

4. How to Submit a Counter-Notification

If your Content was removed and you believe the removal was a mistake or that you have authorization to use the material, you may submit a counter-notification to our designated agent. To be effective under the DMCA, your counter-notification must include all of the following, as required by 17 U.S.C. § 512(g)(3):

• Your physical or electronic signature (a typed full name is acceptable).
• Identification of the Content that has been removed or to which access has been disabled, and the location at which the Content appeared before it was removed or disabled.
• A statement, under penalty of perjury, that you have a good-faith belief that the Content was removed or disabled as a result of mistake or misidentification.
• Your name, address, telephone number, and email address, and a statement that you consent to the jurisdiction of the federal court in the judicial district where you are located (or, if you are outside the United States, in the District of South Carolina or any other district where Envvoy may be found), and that you will accept service of process from the person who provided the original DMCA notice or that person’s agent.

5. What Happens After a Counter-Notification

When we receive a valid counter-notification, we will:

• Send a copy of the counter-notification to the original complaining party, including the contact information you provided.
• Inform that party that we will restore the Content in approximately 10 to 14 business days unless we receive notice that the original complainant has filed an action seeking a court order to restrain further allegedly infringing activity.
• Restore the Content within that approximate timeframe if no court action is filed.

Timing references in this Policy are approximate and subject to operational and legal-process realities. Restoration of Content does not waive Envvoy’s right to remove or disable Content for any other reason permitted under the Terms of Service, the Acceptable Use Policy, or this Policy, and does not constitute a determination that the Content is non-infringing.

6. Repeat Infringers

In accordance with the DMCA, Envvoy has a policy of terminating, in appropriate circumstances and at our discretion, the accounts of users who are repeat copyright infringers. We may also limit access to the Service or terminate accounts of users who infringe any intellectual property rights, whether or not there is a finding of repeat infringement. We do not commit to any specific number of strikes, threshold of infringement, or automatic termination process; whether and how to act on infringement-related conduct is determined case-by-case.

7. AI-Generated and AI-Assisted Materials

Some Content displayed through the Service — including the Derivative Marketing Materials described in our Terms of Service (such as SEO-optimized landing pages, social posts, AI-generated summaries, descriptions, comparisons, taglines, screenshots, embeddings, and syndicated copies) — may be generated, in whole or in part, by AI systems operated by Envvoy or its service providers, based on Public Listing Content provided by Developers.

This Policy applies to Content on the Service whether human-authored, AI-generated, or AI-assisted. Notices and counter-notifications under this Policy may concern AI-generated or AI-assisted Content. The following points clarify how we approach those cases:

• The underlying Public Listing Content originates from Developers, who represent and warrant under our Terms of Service that they have all necessary rights, licenses, and consents to submit it.
• Envvoy does not independently verify the ownership, originality, training-data provenance, or copyright status of materials submitted to or generated through the Service.
• If you believe an AI-generated or AI-assisted item on the Service infringes a copyright you own or are authorized to enforce, please submit a DMCA notice as described in Section 2, identifying the specific AI-generated material at issue and the underlying copyrighted work it allegedly infringes.
• If we receive a substantially compliant notice concerning AI-generated material, we may remove or disable that material in addition to, or instead of, the underlying Public Listing Content from which it was derived.

8. Trademark, Right of Publicity, Impersonation, and Other Intellectual Property Complaints

The DMCA covers copyright complaints. For complaints based on trademark, right of publicity, false affiliation, impersonation, trade secret, patent, or other non-copyright intellectual-property grounds, please contact legal@envvoy.com with:

• Your name, organization, and contact information.
• The right you are asserting and supporting documentation (e.g., trademark registration number, evidence of likeness rights, prior use).
• The location of the allegedly infringing Content on the Service.
• A description of the alleged infringement.
• A good-faith statement and your signature (a typed full name is acceptable).

We will evaluate non-DMCA intellectual-property complaints in our sole discretion and may, in appropriate cases, remove Content or take other action.

Impersonation and false affiliation. We may, in our sole discretion, remove or disable Content that we believe falsely implies affiliation, sponsorship, endorsement, or authorization by Envvoy or any third party; that impersonates a real person, organization, or brand without authorization; or that is otherwise designed to mislead users about the source, ownership, or affiliations of an Agent or Agent Listing. We may take such action with or without a formal complaint.

9. Removal Without a Notice

Independent of any notice or counter-notification under this Policy, Envvoy reserves the right to remove, edit, reformat, suspend, or disable access to any Content at any time, with or without notice, in its sole discretion, including for reasons unrelated to copyright. Examples of circumstances in which we may take such action include:

• Violations of our Terms of Service or Acceptable Use Policy.
• Scams, fraud, market manipulation, or financial harm to users.
• Impersonation, false affiliation, or misleading branding.
• Malware, phishing, or links to harmful destinations.
• Sanctions exposure or apparent involvement of restricted persons or jurisdictions.
• Right-of-publicity, privacy, deepfake, or non-consensual-likeness concerns.
• Regulatory inquiries, governmental requests, or pending legal matters.
• Reputational risk or other risks to Envvoy, its users, or third parties.

Removal under this Section is not a determination that the Content was infringing or otherwise unlawful and does not waive any of our rights under the Terms of Service, the Acceptable Use Policy, or applicable law.

10. Contact

DMCA notices and counter-notifications: [Insert DMCA Email, e.g., dmca@envvoy.com] or by mail to the designated agent above.

Other intellectual-property complaints, impersonation reports, and trademark complaints: legal@envvoy.com.

Acceptable Use Policy violations and abuse reports: abuse@envvoy.com.

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